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Technology Lending User Guide

QReserve is a web-based system used to reserve laptops and equipment available to the Carnegie Mellon University School of Computer Science community.

To make a reservation, visit our Help Desk Technology Reservation Request page and submit your request through QReserve. For more detailed instructions and videos, explore the topics below.

  1. On the Laptop Loan Request page, click the “Submit Now” button.
  2. In the Request Laptop Loan window, complete the reservation detail options.
    • The “Request for” and “Resources” fields will automatically populate.
    • In the ‘Additional Options’ section, you can enter a reservation name override. This is the name that will be displayed for the request.
  3. Click “Next” to continue.
  4. Complete the fields in the Personal Details section.
    • Enter your Andrew ID.
    • For “CMU CS Department”, choose your department from the drop-down menu.
    • For “Role”, choose the appropriate option from the drop-down menu.
  5. In the Loan Details section, enter the details for your request.
    • For “Items being requested”, select the “Laptop Only” option from the drop-down menu.
    • For “Number of laptops required”, select the appropriate option from the drop-down menu. If you select “more than 1”, a new field will display for you to enter the “Number of laptops required”.
    • For “OS preference”, select your preferred operating system from the drop-down options.
    • In the “Reason for Loan” text box, enter a brief explanation for why the loan is needed.
    • Select a “Loan Start Date”.
    • Select a “Loan Return Date”.
    • Add any additional notes, if needed.
    • Review the loan agreement and click the toggle button to agree to the terms.
    • Type your name in the “Signature” field.
  6. Click “Submit” to complete the loan request.
  7. Your loan request will enter a “Pending” status to be approved by the SCS Help Desk. A confirmation email will be delivered when a request has been approved or denied.

  1. On the Laptop Loan Request page, click the “Submit Now” button.
  2. In the Request Laptop Loan window, complete the reservation detail options.
    • The “Request for” and “Resources” fields will automatically populate.
    • In the ‘Additional Options’ section, you can enter a reservation name override. This is the name that will be displayed for the request.
  3. Click “Next” to continue.
  4. Complete the fields in the Personal Details section.
    • Enter your Andrew ID.
    • For “CMU CS Department”, choose your department from the drop-down menu.
    • For “Role”, choose the appropriate option from the drop-down menu.
  5. In the Loan Details section, enter the details for your request.
    • For “Items being requested”, select the “Laptop and Additional Equipment” option from the drop-down menu.
    • For “Number of laptops required”, select the appropriate option from the drop-down menu. If you select “more than 1”, a new field will display for you to enter the “Number of laptops required”.
    • For “OS preference”, select your preferred operating system from the drop-down options.
    • Under the "Please select any equipment required" field, check the appropriate boxes for the equipment types that you would like to reserve.
    • In the “Reason for Loan” text box, enter a brief explanation for why the loan is needed.
    • Select a “Loan Start Date”.
    • Select a “Loan Return Date”.
    • Add any additional notes, if needed.
    • Review the loan agreement and click the toggle button to agree to the terms.
    • Type your name in the “Signature” field.
  6. Click “Submit” to complete the loan request.
  7. Your loan request will enter a “Pending” status to be approved by the SCS Help Desk. A confirmation email will be delivered when a request has been approved or denied.

  1. On the Laptop Loan Request page, click the “Submit Now” button.
  2. In the Request Laptop Loan window, complete the reservation detail options.
    • The “Request for” and “Resources” fields will automatically populate.
    • In the ‘Additional Options’ section, you can enter a reservation name override. This is the name that will be displayed for the request.
  3. Click “Next” to continue.
  4. Complete the fields in the Personal Details section.
    • Enter your Andrew ID.
    • For “CMU CS Department”, choose your department from the drop-down menu.
    • For “Role”, choose the appropriate option from the drop-down menu.
  5. In the Loan Details section, enter the details for your request.
    • For “Items being requested”, select the “Equipment Only” option from the drop-down menu.
    • In the "Please select any equipment required" field, check the appropriate boxes for the equipment types that you would like to reserve.
    • In the “Reason for Loan” text box, enter a brief explanation for why the loan is needed.
    • Select a “Loan Start Date”.
    • Select a “Loan Return Date”.
    • Add any additional notes, if needed.
    • Review the loan agreement and click the toggle button to agree to the terms.
    • Type your name in the “Signature” field.
  6. Click “Submit” to complete the loan request.
  7. Your loan request will enter a “Pending” status to be approved by the SCS Help Desk. A confirmation email will be delivered when a request has been approved or denied.

  1. When creating a new reservation, in the “Notes” section, enter the name of the individual for whom you are sponsoring the loan.

Note: When sponsoring a loan for another user, the SCS account holder must be present at pickup to sign for the loan.

  1. On the Laptop Loan Request page, locate the loan request that you would like to edit and click anywhere on the request’s row.
  2. Select “Edit”.
  3. From the Edit Request window, make any necessary changes to the request.
  4. Click “Save”.
  5. The modified reservation will move back to a “Pending” status to be approved by the SCS Help Desk.

  1. On the Laptop Loan Request page, locate the loan request that you would like to cancel and click anywhere on the request’s row.
  2. Click the “Delete Request” button in the popup modal.
  3. Enter a cancellation reason and click “Delete Request”.

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